Pasadena Express Plumbing ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit this website or contact us, and how we use it.
Information We Collect
When you call or email us, we collect the information you provide directly, such as your name, phone number, address, and a description of your plumbing issue, in order to schedule and complete the requested service. Our website itself does not use lead-collection forms; all inquiries come through a direct phone call or email.
Like most websites, our hosting and analytics tools may automatically collect basic technical information, such as your browser type, general location, and pages visited, to help us understand site usage and keep the site secure.
How We Use Your Information
We use the information you provide to schedule service calls, communicate with you about your appointment, and provide the plumbing services you've requested. We do not sell your personal information to third parties.
Information Sharing
We may share limited information with subcontractors or suppliers when necessary to complete a job, such as ordering a specific part for your address. We do not share your information for marketing purposes without your consent.
Data Security
We take reasonable measures to protect the information you share with us, both in our scheduling systems and in how our team handles customer information in the field.
Your Choices
You can ask us at any time what information we have on file for you, request corrections, or ask us to delete records we no longer need for legal or business purposes. Contact us using the information below.
Contact Us
Questions about this policy can be directed to Pasadena Express Plumbing at contact@expressplumberpasadena.com or (281) 626-9205.